biztalk cluster sso

Steps to collect Debug Diag Crash Traces

Published on : May 23, 2017

Category : BizTalk Server Support

Swarna Prabhu


  1. Download and Install the DebugDiagx64 tool
  2. After installation, open DebugDiag 2.0 Collection from All Programs.
  3. Follow the steps below

Next >

Next >

Type BTSNTSvc.exe into the Selected Process box.



Save the path in the notepad to navigate later.



The end screen should look like below

  1. Reproduce the process crash.
  2. Go to DebugDiag and Deactivate Rule.

6.     Open the logs folder. The *.DMP file is the most important file.

You could now use this file to troubleshoot the issue