BizTalk360

BizTalk360 – The real-time savior for BizTalk Server System/Technical Administrators

Managing Incidents

Oftentimes, due to the complexity of the environment, resolving incidents on the BizTalk Server infrastructure can be challenging and stressful.

Generally, a BizTalk Server infrastructure comprises multiple servers and applications. An administrator must not only have a thorough understanding of the products and software used, but he must also understand how the applications interact with one another.

The BizTalk administration team should concentrate on incident prevention on the BizTalk Server infrastructure. Working with the BizTalk development team to define error handling guidelines is one way they can accomplish this.

An application’s error handling can be implemented during the development and testing phases. Retry mechanisms, for instance, can be built-in, and functional errors can be automatically funneled to functional admin staff. Or either, a root cause of an incident will be eliminated, restricting the problem from occurring again in the future.

Incident can never be completely avoided. As a result, the BizTalk administration team must provide second and third-line support. This assistance should be targeted towards incident resolution in accordance with SLA requirements.

The BizTalk administration team must outline the solution or workaround in a knowledge base once the incident has been rectified. This way, incident-resolution knowledge will be preserved and can be referenced in the future. This measure aims to reduce the amount of time it requires to resolve incidents and thereby increasing availability.

Features in BizTalk360 helpful to handle the above business situations:

  1. Simple management of multiple environments through a single interface, which is a lifesaver for administrators.
  2. Topology allows you to see your complex BizTalk architecture in a single click, eliminating the need for you to rely on SharePoint documents or update it on a regular basis.
  3. Graphical message flow and message pattern features make it simple to visualize application transactions in the BizTalk server.
  4. Handle errors quickly by leveraging capabilities such as Message Box queries and reprocessing errors via ESB portal integration.
  5. Monitoring with automated operational capabilities allows you to spot errors as they happen and fix them without any downtime. (Self-healing)
  6. Creating knowledge articles within BizTalk360 helps to document everything in-house and assists teams in achieving successful administration.

Managing Problems

Infrastructure problem management in BizTalk Server introduces the same difficulties as incident management. When it comes to performance challenges, for example, assessing the source of the problem can be complicated. It’s possible that there are several root causes.

  1. Perhaps there is insufficient network bandwidth
  2. Jobs in BizTalk SQL Server aren’t running.
  3. Databases are experiencing disc I/O bottlenecks
  4. Memory is running out on an IIS server.

To avoid these issues, the BizTalk Server administrator team should conduct a root cause analysis and document their findings. The majority of businesses have a health-checking procedure in place.

This analysis will be performed on a regular basis, as well as the common cause will be identified over time. The problem’s root cause will be identified and documented as a problem to solve.

Features in BizTalk360 to handle the above business scenarios:

  1. Monitoring platform components such as CPU, memory, and system resources are extremely useful features for identifying network insufficiency in advance.
  2. Monitoring the status of important jobs (BizTalk & SQL) is an extremely useful feature.
  3. Database size monitoring is a very useful feature for keeping track of the growth of critical BizTalk databases.

Application Management

Another key aspect of administrators is application management. They must ensure that proper standard methods and procedures are followed during both deployment and updates for BizTalk applications. The BizTalk Server infrastructure requires good application management practices in general.

This is due, in part, to the large number of artifacts used in BizTalk Server applications such as,

  1. Orchestrations
  2. Schemas
  3. Maps
  4. Ports
  5. NET components
  6. SSO configuration
  7. Web services
  8. WCF services
  9. WF Workflows
  10. Business Rule Policies
  11. Business Activity Monitoring

The number of artifacts adds to the complexity of the BizTalk Server infrastructure because it is a multi-server, multi-application environment. The proper environment and server must be used to deploy the artifacts.

Features in BizTalk360 to handle the above business scenarios

BizTalk application management is made simple – Because you can access and search for BizTalk Applications and artifacts in a more convenient and secure manner

And furthermore,

  • Rich and extensive filtering and searching capabilities.
  • The configuration of BizTalk artifacts can be viewed with a single click.
  • BizTalk applications can be stopped and started at any time for privileged users
  • BizTalk artifacts are under your control (with enriched auditing capability)
  • Export the status of BizTalk ports easily (Excel) which would help to review it after deployments.

Managing users

Managing the BizTalk Server infrastructure requires a great deal of knowledge. Depending on the size of the organization, a single person may perform multiple roles, or a single role may consist of multiple people. Because the BizTalk Server infrastructure is so intertwined, the various roles must work collaboratively. Installing a security patch on the operating system, for example, can cause issues with the BizTalk Server layer. If the Windows Server administrator failed to communicate the installation with the BizTalk Server administrator, they will have a more difficult time troubleshooting and finding a solution.

However, because of the constraints in the default groups administrator and operator, providing granular access to individual users in BizTalk Server is not possible. BizTalk360 has a sophisticated and reliable security mechanism that grants users access to all types of business scenarios.

The same person who has admin privileges can have access to Windows server related components (limited to a few components) in order to better manage them. Following are a few of the tasks that will be performed by the admin.

Managing database activities

BizTalk Server relies heavily on databases to store messages, tracking data, and configuration settings. Managing them is a necessary task.

  1. Keep an eye on the database server instance and the database’s health.
  2. Ensure that high-availability solutions are in place.
  3. Test and perform backup and recovery procedures
  4. Test clusters setups on a regular basis.
  5. Manage SQL server configurations

BizTalk360 has features that will help you handle these tasks more efficiently and effectively.

As BizTalk is the crucial box, it is easy for newcomers to make mistakes, and administrators don’t want to grant access to everyone. Nevertheless, providing privileged access, on the other hand, is not possible if the administrator needs someone to look after the database for some reason.

Have you heard about BizTalk360’s secure SQL queries? This feature addresses the issues that administrators face. They can use this feature to create optimized queries and store them in BizTalk360. This allows users to run only optimized queries at the same time without having to connect to the SQL server.

BizTalk360 makes monitoring and managing SQL jobs and NT services a breeze. Switching between SQL servers and ensuring that all of the expected ones are operational is a time-consuming and critical task, but BizTalk360 makes life easier with these monitoring capabilities.

Another important aspect is ensuring server availability, which admins spend the majority of their time doing by logging into each server to check its status. Simply setting the servers to their expected state in BizTalk360 allows them to relax and deal with any issues that arise.

All large businesses should have a disaster recovery plan in place and keep it up to date in case of a business interruption. Various steps may be required in various locations to ensure that backup jobs are running properly. The Backup and DR feature in BizTalk360 has made it easier to get a complete picture of all backup-related steps.

This blog, I believe, has provided you with an overview of BizTalk360 features for each situation that a business may encounter. Sign up for a 30-day trial if you want to try them out with your own real-world scenarios.