As the largest integrated cash distribution network in the United States—with nearly 200 locations, 9,000+ employees, and 3,000+ vehicles—we are proud to provide cash-handling products and services to financial institutions and commercial/retail businesses nationwide.
We have 2 BizTalk Server environments and 6 applications in our end, we were using BizTalk Admin Console and our main concern relied on, we had no visibility into the message queue unless you logon to the servers.
We decided to choose BizTalk360 because the product seemed to be more integrated to BizTalk and gave the support team the ability to self-research the messages.
There was no more reason to consume the Development team’s time to check on particular messages throughout the day. BizTalk360 has helped tremendously with the daily supporting routines, especially for our support team and we haven’t tried any other alternatives.
Message Box Viewer (MBV) integration – To generate reports for BizTalk health and performance monitoring activities, BizTalk Server provides a tool called Message Box Viewer (MBV) (*). This tool collects information about the BizTalk server’s configuration, databases, and performance. MBV analyzes the MessageBox database, as well as other BizTalk databases, and generates an HTML file with different reports, including a “WARNING REPORT”. This report displays some warnings in red and yellow. Due to its deep integration with BizTalk360, we can consult those reports directly in BizTalk360.
To get information about the environment in BizTalk360, we schedule runs of BHM directly in BizTalk360. It is also possible to run the reports immediately.
(*) Microsoft has replaced the MessageBox Viewer in favor of the BizTalk Health Monitor (BHM). Just like the MessageBox Viewer, BizTalk Health Monitor is also integrated in BizTalk360.
The support team uses the product to review messages throughout the day without having to involve the Development team.
For any business running BizTalk as their middleware, I think you can’t do without this product. It should be a requirement.
BizTalk360 has given the support team a better view into BizTalk. We feel like the Development team has not yet used the product to its fullest. The Development team will need to begin using BizTalk360 more often than using the BizTalk Administrator tool.
To begin with BizTalk360, some parts were fairly easy to understand, while other modules of the product are little complex to understand. But still, we had satisfactory support assistance to utilize the tool to the fullest. Throughout the installation process and our first user experience, we had a very positive experience with the BizTalk360 team. From a quality perspective, BizTalk360 is a very good solution, especially with respect to the usage of the product, the purchase experience, and the pre-sales experience.