May 11

BizTalk360 Knowledgebase – Case Study

Overview In-app Knowledgebase Article is a feature enhancement to the existing knowledgebase portal in the BizTalk360 application. As data is the major driver, we look at case studies, experiences, customer support calls, customer reviews, feedback from the feedback portal, and pick out problems and feature requests. The new requirements are presented with stakeholders and then … Continue reading BizTalk360 Knowledgebase – Case Study

By Kishore Vidyasagar