We have benefited a lot from BizTalk360 in terms of business goals. The tool has eliminated a lot of the reliance on the integration team

Key Challenges

• When trying to do threshold monitoring for specific applications, tracking for all inbound XML needed to be turned on to work properly.
• Facing problems with searching the tracking database because of the blank in-service column at times.
• Default settings caused many time-outs when performing searches.

About Pulte Group

Pulte Group is a Home Construction company that delivered around 750,000 homes throughout the United States. Bill Pulte, Founder of Pulte Group is the nation’s third-largest homebuilder with operations in over 40 major cities.

Before BizTalk360

Before BizTalk360, we were using Microsoft SCOM, as most people do, to monitor the server application log. However, SCOM did not provide the same functionality as BizTalk360. To illustrate the complexity of our BizTalk environment, we have five BizTalk servers and more than 70 BizTalk applications.

Top reasons to select BizTalk360

These are the top 2 reasons why BizTalk360 makes our day-to-day process easier:

• We are able to monitor errors and processes based on priority and severity with faster alerts via email and respective supporting systems as well.
• We are able to grant access to end users to retrieve data as needed and reprocess when required.

There are several other reasons as well, but still the above-mentioned are the top reasons that made us choose BizTalk360 for our BizTalk Server environment.

After BizTalk360 

We were able to overcome the challenges that we were facing earlier:

• Granting access to end users and training them to find the data they need has allowed them for faster response to errors.
• Setting up notifications, to send them directly to the relevant team has cut out the middleman for faster resolutions.

The feature we most often use / we liked the most 

We use BizTalk360 for our day-to-day activities, but Monitoring remains one of our favourites. Out of these, we use Application monitoring and Threshold Monitoring as a frequently used feature on our end.

Reasons to purchase BizTalk360 for other enterprises

Those who are using BizTalk Server should consider BizTalk360. This is because it provides admins with the ability to use it for daily tasks, but also allows end-users to search and monitor specific actions and applications for quicker responses and resolutions. BizTalk360 gave us a positive impact with specific metrics, for example, the tool lowering the amount of priority email alerts (high) due to multiple alerts being triggered in the environment.

Positive experience using BizTalk360

Using this tool, we were able to customize monitoring and send alerts to multiple recipients. This has been a real help for visibility and results in a much quicker resolution time.

Results / Impact with BizTalk360 

We have benefited a lot from BizTalk360 in terms of business goals; for example, this tool has eliminated a lot of the reliance on the integration team for retrieving data relevant to a problem and has allowed for more granular monitoring based on error priority.

Continuous support from the BizTalk360 team  

The following items are extremely good in BizTalk360, and I wanted to share my experience. Let us get started right from requirement gathering till date:

• Quality of the product
• Value added to our day-to-day activities
• Pre-sale experience
• Purchase experience
• Installation or first-use experience
• Product usage experience
• Support assistance