“BizTalk360 is incredibly easy to install and configure, allowing you to start using it immediately”

About the company

Invesco is an independent investment management company that is headquartered in Atlanta, Georgia with additional branch offices in 20 countries. They heavily relied on BizTalk Server for their day-to-day operations with a huge setup.

Key challenges 

• Constant Admin Attention: Managing BizTalk required continuous admin involvement, consuming significant time and resources.
• Manual Settings: Manual configurations increased the risk of errors and slowed down troubleshooting.
• Limited Support Team Autonomy: Support teams couldn’t manage BizTalk independently, causing delays in operations.

Before Using BizTalk360

The team highlighted the challenges and inefficiencies they faced before adopting BizTalk360, including the cumbersome nature of manual settings and the heavy reliance on the admin team for managing BizTalk operations.

Complex Environment Management

Invesco operates a highly complex BizTalk environment comprising multiple clusters, each with three servers dedicated to processing two distinct data flow types: ad-hoc flows in one lane and batch processes in another. This complex setup demanded significant effort and coordination for effective management.

Previous Management Tools

Prior to implementing BizTalk360, Invesco utilized BizTalk server administration and PowerShell scripts to manage various BizTalk objects. Although these tools were functional, they introduced several challenges, making daily operations cumbersome.

Deciding on BizTalk360

The tipping point for Invesco was recognizing the need for a more streamlined, user-friendly solution that could empower the support team and decrease reliance on the admin team. BizTalk360 stood out as a promising product due to its comprehensive feature set and ease of use.

Experience with BizTalk360

Invesco highlighted their positive experience after onboarding BizTalk360.

Ease of Implementation

The application was remarkably easy to install and configure, enabling the team to quickly get up and running and start reaping its benefits almost immediately.

• Autonomous Management: Support teams could now handle tasks such as managing hosts, receive locations, and send ports without admin intervention.
• Custom Alerts and Monitoring: The ability to set up custom alarms and alerts enabled proactive management of the BizTalk environment, preventing issues before they escalated.

Overcoming Previous Challenges

With BizTalk360, Invesco’s support team gained the ability to manage day-to-day operations independently. This shift significantly reduced the workload and enhanced overall efficiency. Key improvements included:

• Autonomous Management: Support teams could now handle tasks such as managing hosts, receive locations, and send ports without admin intervention.
• Custom Alerts and Monitoring: The ability to set up custom alarms and alerts enabled proactive management of the BizTalk environment, preventing issues before they escalated.

Frequently Used Features

Among the many features BizTalk360 offers, the frequently utilized:

• Alarms and Alerts: For real-time notifications and proactive issue management.
• Object Management: Simplified management of BizTalk objects, reducing administrative overhead.
• Custom Alerts: Tailored alerts to suit specific operational needs.

Results Achieved with BizTalk360

The below mentioned are some of the results achieved using BizTalk360.

Business and Personal Goals

Implementing BizTalk360 helped invesco achieve their primary goal of streamlining BizTalk operations and empowering the support team. The product has significantly improved daily business activities and operational efficiency.

Impact Metrics

• Operational Efficiency: Day-to-day activities became easier to perform, leading to smoother business-as-usual (BAU) operations.
• Team Empowerment: Support teams gained autonomy, reducing dependency on the admin team and speeding up response times.

Recommendation

Invesco wholeheartedly recommends BizTalk360, as this has made their process considerably easier for their application support team, transforming the way they manage their BizTalk environment. BizTalk360 has proven to be an invaluable tool in BizTalk management strategy, offering ease of use, comprehensive features, and significant improvements in operational efficiency.