BizTalk360 had a good feel with a nicely composed UI and web interface compared to the standard BizTalk admin console.

Jayaraj Subrahaniam,Project Leader-Software

Key Challenges

  • The host instance abruptly stopping was the initial source of business frustration. This occurred because of a bug in the source code. We were able to swiftly identify the source of this issue and resolve it with BizTalk360.
  • The monitoring of SQL jobs is the next bottleneck, in many aspects like which SQL queries were running too slowly, and to check whether the server’s background SQL jobs are consuming resources and compromising performance.
  • Taking preventive measures is always a difficult task because determining CPU utilization is quite hard in a critical business environment.

About First Source Solutions

First source solutions are purpose-led and people-first. Their work focuses on simplifying complex business processes to help clients to be more efficient, save money and execute brilliantly. Established in 2001, generates revenue of INR 59.8 billion in FY 2022. 150+ global clients including 17 Fortune 500 companies and 9 FTSE 100 companies.

Before BizTalk360

Seriously, we haven’t used anything before BizTalk360, and the moment we installed BizTalk360, we had a good feel with a nicely composed UI and web interface compared to the standard admin console.

Top reasons to select BizTalk360

There are several reasons why we chose BizTalk360, AutoStart host instance and SQL jobs are the first and second reasons, respectively.

AutoStart host instance is one of the outstanding features of BizTalk360. Because the host instances will restart themselves, you won’t need to perform any manual tasks, which is great.

The existence of SQL job operations in BizTalk360 is a fantastic feature.

Jayaraj Subrahaniam, Project Leader – Software
Firstsource

After BizTalk360 

We must admit that BizTalk360 was a useful tool that assisted us in overcoming our prior obstacles. Although we haven’t tested any other alternatives before, we can tell that BizTalk360 benefits users of BizTalk Server.

Results / Impact with BizTalk360

BizTalk360 has benefitted in business as well as personal goals. As of now, we don’t have many metrics to share about the impact it has created but still, we recommend this product BizTalk360 to all BizTalk Server users out there.

Continuous support from the BizTalk360 team 

We found the following features of BizTalk360 to be rather good, and the product was relatively simple to use. We’d like to share a few of them with you:

  • BizTalk360’s overall quality
  • BizTalk360’s contribution to our daily activities
  • Installation or first-use experience
  • Purchase, Pre-sale, Product usage experience
  • Continuous Support assistance when required

… BizTalk360 was relatively simple to use and very handy.

Organisation: First Source Solutions

Industry: Outsourcing and Offshoring Consulting

Solutions:

  • Administration
  • Monitoring
  • Alerting

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