BizTalk360 provides excellent monitoring and automated recovery and retry tools for enabling ports and message resubmissions

Key Challenges Faced

• Lots of manual monitoring
• No automation for suspension of monitoring during deployments

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Before BizTalk360

We had 2 BizTalk Servers and SQL Servers in acceptance and 4 BizTalk Servers and 2 SQL Servers in an availability group. In addition, there are several surrounding technology applications that we would like to pull into a unified monitoring environment – application databases, batch jobs, overnight data loads, etc. We were using SCOM, custom code, and manual labor from our end.

Why we chose BizTalk360?

As previously said, we were searching for a monitoring solution to alert us when something terrible happened. As a result, BizTalk360 provides excellent monitoring and automated recovery and retry tools for enabling ports and message resubmissions. We also intended to shift to a SaaS-based low-code iPaaS platform for improved scalability.

Frustrations faced before BizTalk360

• The major problem was the number of different monitoring solutions, the numerous ways notifications are received, and the number of methods needed to follow up on those alerts. We still have custom monitoring, but we are gradually dragging the functionality into BizTalk360.
• BizTalk360 allows us to pull a monitoring environment into a single application that previously required liaising with multiple teams – streamlining our environment provisioning and problem resolution.
• Because of the distinction between responsibilities and config control, the configuration of SCOM was complicated. We have removed this from our environment.

Top reasons to select BizTalk360

There was no single moment as such, just a desire to unify the monitoring into a single tool and a willingness to separate the functions of the infrastructure teams & business/ops teams regarding the admin console access. We have made progress with the monitoring and continue to expand the scope. But we have not been able to address the access to the standard admin console. Saravana, CEO of Kovai.co, explained the reasoning in his G2Crowd response, but still – and we could take advantage of some fine-grained access controls. The standard Microsoft groups are too broad. The only alternative is to write our custom code – and there’s much of it to write.

After BizTalk360

It is a large product and somewhat overwhelming to be with. Understanding the concept of setting up alarms and mapping them to artifacts is vital. BizTalk360 itself sends notifications when something unexpected happens. We had some positive experiences using BizTalk360. We were able to remove the dependency on SCOM.

Results with BizTalk360

The process is not complete, but we are on the way to aggregating all our monitoring and support requirements into a single tool. We would highly recommend this product, BizTalk360, to all the BizTalk users where it pulls together many operations and supports tasks into a single tool which can be:

• Tailored to specific requirements
• Permissioned more finely than the Microsoft tools
• Used for KPI reporting

Continuous support from BizTalk360 team

We want to say that right from the installation first to use experience. We had an excellent experience with the BizTalk360 team. It added value to our day-to-day activities. Overall, the quality of BizTalk360 is too good to use.