“We highly recommend BizTalk360. It exceeds its price tag, delivering exceptional value and efficient management for BizTalk environments”

About the company

Dentsu International based in London, United Kingdom, is a leading media and digital marketing firm. It is a subsidiary of a major Japanese advertising company offering services in communication strategy, digital creativity, media planning, sports marketing, and analytics. With 66,000 employees across 143 countries, it has a vast global footprint.

Key challenges 

  • There was significant manual intervention required.
  • Production environment experienced frequent issues/errors that went undetected.
  • Absence of monitoring capability.

Customer experience with BizTalk Admin Console

Before implementing BizTalk360, Dentsu International managed a complex BizTalk environment with 4 environments, 2 SQL nodes, 2 BizTalk nodes, and over 38 applications deployed, spanning more than 300 send/receive locations. The organization heavily relied on manual checks and BizTalk Health Monitor (BHM), which proved to be time-consuming and error prone.

The transition to BizTalk360 has changed operations of Dentsu International. The platform’s robust monitoring and alerting capabilities, user-friendly interface and extensive feature set, have made it an indispensable tool for managing BizTalk environments. Its exceptional value proposition, combining advanced features with affordability, positions it as a smart investment for any organization leveraging on BizTalk technology.

Experience using BizTalk360

Getting started with BizTalk360 has been a game-changer for Dentsu International. The onboarding process was smooth, thanks to the products rich design and clear installation instructions. One standout feature of BizTalk360 is its ability to automate error handling, which was a major pain point previously BizTalk360’s robust error monitoring and alerting capabilities have streamlined troubleshooting processes, enabling the team to address issues more efficiently.

Moreover, BizTalk360’s architecture is neither demanding nor complex, making it accessible and easy to manage for their team. The comprehensive dashboards and reporting tools have provided them with valuable insights, empowering them to make data-driven decisions and optimize the BizTalk Server environment. Overall, our experience with BizTalk360 has been highly positive, and we confidently recommend it to any organization looking to enhance their BizTalk Server management and monitoring capabilities.

Results with BizTalk360

The product has significantly streamlined BizTalk Server monitoring and support processes, reducing the workload from 80-100 tasks per month to around 20 with a notable decrease in severity. BizTalk360’s continuous improvement, responsiveness to feedback, and customer-centric approach make it a highly recommended solution for robust BizTalk implementations.

… BizTalk360 has streamlined the monitoring and support process, resulting in response and resolution time of less than 30 minutes.

Organisation: Dentsu International

Industry: Media Company


  • Monitoring 
  • Autocorrect
  • Administration

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