Dentsu Aegis Network

“Multinational media and digital marketing communications company chooses BizTalk360 to get more control over their BizTalk environment”

Charan Kumar Gali
BizTalk Consultant, Dentsu Aegis Network

Dentsu Aegis Network United Kingdom

About Dentsu Aegis Network

Dentsu Aegis Network Ltd. is a multinational media and digital marketing communications company headquartered in London, United Kingdom, and a wholly owned subsidiary of the Japanese advertising and public relations firm Dentsu. Dentsu Aegis Network and its brand businesses of Carat, Dentsu, dentsu X, iProspect, Isobar, mcgarrybowen, Merkle, MKTG, Posterscope and Vizeum make the best use of today’s media mix to bring to life the right communication strategy and deliver the best results for clients. Dentsu Aegis operates out of 5 continents spanning across 145 countries and 24 time zones with about 40000 passionate people.

Why Dentsu Aegis Network chose BizTalk360?

Dentsu Aegis Network initially had about 7-8 BizTalk applications in their production environment. Later, due to their business requirement, they had to increase the number of applications (approximately 15 applications). Therefore, this made their BizTalk environment to be more critical in terms of the data that passes through BizTalk and for the complete integration scenario.

When Dentsu Aegis Network planned to increase the number of applications in the BizTalk environment, one of the BizTalk consultant suggested BizTalk360 and its advantages to the management team at Dentsu Aegis Network. They decided to implement BizTalk360 during the pilot stages itself. The team created different Alarms to get notified of the status of BizTalk environment, disk space, tracking information, and the count of suspended events. The management were pleased with the way BizTalk360 triggered alert notifications when something went wrong in the environment.

Features Interested

In addition to using Alarms to monitor their BizTalk applications, the team at Dentsu Aegis Network use the Health Check Report functionality to greater extent. This feature helps the team to trigger periodic reports to the management who are very concerned about the health of the BizTalk server environment. Despite SCOM being used for other different functions in the business, the team at Dentsu Aegis Network compulsorily use BizTalk360 to get alerts about the BizTalk environment. The team also make use of the Custom Email Templates to generate different email messages to be sent to the management and the team. The team also uses the BizTalk Health Monitor (previously known as Message Box Viewer) to analyze and fix issues in the BizTalk Server Environment and the SFTP/File Adapter Monitoring capabilities.

We managed to have a chat with one of the BizTalk Consultant at Dentsu Aegis Network, and this is what he had to say about his experiences using BizTalk360 for his daily activities –

Building a BizTalk environment is not easy; and maintaining one becomes even more tough. With the traditional BizTalk Admin Console, it becomes very difficult to monitor the environment and get notified when there is a problem. BizTalk360 automatically triggers email notifications to configured users when any problem happens in the environment. With BizTalk360, users can configure as much as they want so that they can take full benefit of the potential of the product.

“The support team and the documentation portal makes it super easy for us when it comes to configuring/using BizTalk360 for our operations and monitoring requirements.”

  • On a rating scale, how would you consider the overall quality of BizTalk360?

    “Excellent!“

  • What is your opinion on our Support Documentation Portal (Assist)?

    “Excellent”. I’ve always got a response for my questions and it has really helped me to solve my questions/problems.

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